Detailed description of goods and / or services

Springs Bicycle & Radio (SBR Pro Sound) is a business in the retail industry that markets [professional sound & musical instruments].

Delivery policy

Subject to availability and receipt of payment, requests will be processed within [2 to 5 working days] and delivery confirmed by way of booking [inv/voucher number].

Return and refunds policy

The provision of goods and services by Springs Bicycle & Radio is subject to availability.  In cases of unavailability, Springs Bicycle & Radio will refund the client in full within 7 days.  Cancellation of orders by the client will incur a [15 %] administration and handling fee.

Customer privacy policy

Springs Bicycle & Radio shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Protection of Personal Information Act (POPI)

Payment options accepted

Payment may be made via visa, master card, credit cards or by eft bank transfer into the [springs bicycle & radio] bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be processed for Springs Bicycle & Radio by virtual card service (pty) ltd who are the approved payment gateway for Springs Bicycle & Radio (if you’re using Xneelo’s virtual merchant account)#] of South Africa. Xneelo uses SSLl3 and credit card information is stored per VISA and MasterCard guidelines on the website. Users may go to to view their security certificate and security policy.  

Customer details separate from card details

Customer details will be stored by Springs Bicycle & Radio separately from card details which are entered by the client on Xneelo’s & Cloudflare’s secure sites.  For more details on Xneelo & Clouldflare refer to the respective holders.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is ZAR (South African rand).


Springs Bicycle & Radio takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods. e & oe’s do apply on items specified by Springs Bicycle & Radio. Springs Bicycle & Radio reserves the right o cancel any order deemed fraudulent, not complying to fair trade practice or illegal in terms of the law.

Country of domicile

This website is governed by the laws of South Africa and Springs Bicycle & Radio chooses agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature


Springs Bicycle & Radio may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by IKAZ Trading Close corporation based in South Africa trading as Springs Bicycle & Radio and with registration number [ck99/528922/3]

Export restriction

The offering on this website is available to South African clients only.

Springs Bicycle & Radio contact details

Telephonic support: 011 811 3102 / 011 811 6592
email support: /